Cisco AnyConnect VPN Installation Instructions for PC Devices
This article contains information for Mac device users who need access to the VPN. Information includes how to obtain VPN access, installation instructions, and how to connect to the VPN.
What is VPN used for?
VPN, or virtual private network, is used to extend an encrypted connection over the internet from a device to a network.
It provides a secure link for staff to access resources that are on the TTSD network from a remote location. The encrypted connection helps ensure the safe transmission of sensitive data. TTSD uses Cisco AnyConnect Secure Mobility Client to connect to our network through VPN to access available resources and applications.
To obtain VPN access, staff must complete the following tasks:
I. Obtain written pre-approval from their supervisor.
II. Submit a tech request.
III. Complete the online request form.
IV. Return here to complete the instructions listed below.
How do I setup Cisco AnyConnect VPN on my device?
Obtain the appropriate software, download the software onto your device, and adjust setting preferences to complete installation.
Please follow the outlined steps below to complete the setup.
If you have trouble, submit a comment on your tech request.
1. Obtain the VPN Software.
a. From outside the TTSD network, open a web browser and go to: https://vpn.ttsd.k12.or.us
b. Click on the “Advanced” button located in bottom left of your screen.
c. Click on the message, "Continue to vpn.ttsd.k12.or.us (unsafe)".
d. Select as the Group: VPN_Users. Enter your TTSD UN & PW and click "OK".
e. When you see the message “TTSD Staff Use Only”, click “Continue”.
2. Download VPN Software.
a. Download the recommended version appropriate for your device.
b. Double-click the downloaded file to run the installer.
c. Follow the steps 1-6 instructions on the screen to install the app.
3. Adjust settings to complete installation.
a. Locate the Cisco AnyConnect Interface icon on your taskbar.
The AnyConnect Secure Mobility Client window will open.
b. Click on the Gear icon.
c. Mark each checkbox except the 3rd and 6th box, then close the window.
4. Connecting to VPN.
a. To connect, find the Cisco icon on your desktop taskbar to connect to the VPN.
b. In dropdown field type, vpn.ttsd.k12.or.us. Click “Connect”.
c. A “Security Warning” message appears. Click “Connect Anyway”.
d. A message, “TTSD Staff Use Only” appears. Click “Accept”.
Troubleshooting Tips
- If you experience issues obtaining the software, confirm IT has granted you access.
- If you experience issues connecting to the VPN, verify the following:
- You're connecting to vpn.ttsd.k12.or.us
- Your device is connected to the internet
- Settings under Gear icon > Preference are not blocking the connection attempt
Note: The VPN relies on an active internet connection. When your computer goes to sleep, it may automatically disconnect the VPN. Adjust your sleep settings if this becomes an issue for you.