If you already have Jabber installed and are here looking for details on setting up and using all the features see the Cisco Jabber Documentation page.
Summary of Features
Softphone — use your computer as your TTSD telephone, including placing, receiving, and forwarding calls.
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Chat — instant message with other Jabber users, individually or in group chats.
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Video Calls — place ad hoc video calls when in a chat or softphone conversation with your colleagues, just like your desk phone’s video feature.
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Contact lists — create contact lists of those you collaborate with most often, including an easy-to-use contact search feature.
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Search Phone Directory – Instead of relying on a paper telephone list, you can simply search for staff or business office phone extension.
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Presence — set your availability so others see whether you are available for a chat or call; see the availability of others.
Installation Procedure:
You must be logged in to google with your TTSD account - if you are not already logged in you will be prompted to:
![Authentication is important](https://attachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MTkwMDAwNTI4MjMsImRvbWFpbiI6InR0c2QuZnJlc2hzZXJ2aWNlLmNvbSIsInR5cGUiOjF9.JtRFflomTLbS70ZyH_HHEZHCJ76RrYXXBubORQbbmck)
If successfully logged in to google with your TTSD account you should see the following:
![No preview no problem](https://attachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MTkwMDAwNTI4MjAsImRvbWFpbiI6InR0c2QuZnJlc2hzZXJ2aWNlLmNvbSIsInR5cGUiOjF9.VhKM6MYQyT_JdiPMF20FrTyah7U5a-mm5ganOrSoDeQ)
Click on the blue Download button - You will likely get a "File to large: Google Drive can't scan this file for viruses" warning. Press "Download Anyway":
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The installer should start downloading in the lower left corner of your browser. When it is done, click on the down arrow and select "open". Please note - if the pop-up at the bottom of your browser disappears before you open it, you can always access it by accessing the "downloads" folder for your browser.
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You may need to enter administrative passwords or otherwise approve installation on your windows computer. If you are not an administrator, please call the helpdesk at 503.431.4051 or enter a tech request. After you have approved the installation Jabber install will start:
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Review, accept and install the Software License Agreement (SLA):
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If necessary - enter your computer administrative password again.
Installation will take <5 minutes. When it completes you must press "finish" on the dialog:
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After Jabber has been installed - you can find the application by searching for "Cisco Jabber" into your windows start menu search - to do this, click on the windows icon in the lower left of your desktop, and type "Cisco Jabber".
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Right click on the Cisco Jabber Icon - and select "Pin to taskbar" or "Pin to Start Menu" - depending on your preference for accessing the application in the future:
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After you set up short-cuts, open the application: The username should be your regular TTSD email address including @ttsd.k12.or.us (first login only):
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The next screen will ask for your password - Use your TTSD email password:
![](https://attachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MTkwMDAwNTI4MjEsImRvbWFpbiI6InR0c2QuZnJlc2hzZXJ2aWNlLmNvbSIsInR5cGUiOjF9.oC3_S6mpOoS0fkM87maAZNUFFgJZLmtMINl1E7cdi4Q)
If all goes well Jabber should now open and a little green dot should appear by your name indicating that you are logged on and available. (Example is red because ... I am not available right now ;)
![](https://attachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MTkwMDAwNTI4MjcsImRvbWFpbiI6InR0c2QuZnJlc2hzZXJ2aWNlLmNvbSIsInR5cGUiOjF9.XvA__xfyWsBfA6nCto0pGjTRiqGuiJ1zqdQMmzPxuVU)
You are now all ready to go! For details on setting up contacts, and using all the features of Jabber see the Cisco Jabber Documentation page.
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