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Family & Student Support
Canvas
5
FAMILIES: How to View Middle and High School Student Progress - Using a Web Browser
Switching Grading Periods in Canvas
Canvas: Password Reset For Parent "Observer"
Canvas Overview for Students
Canvas Student App
Connectivity
1
MiFi SmartSpot
Student Accounts
1
How to Change Your Password (Students)
Titan
1
Family access to Titan to add money or setup accounts
ParentVUE/StudentVUE
4
Verifying Student & Parent Information Online
Using ParentVUE & StudentVUE On The Web Or Mobile Device
How to Access Student Report Cards In ParentVUE
Paperless Report Card Option in ParentVUE
General
0
Assessment
General
2
Change student password for Thinkcentral
How to use the universal Protocol for Accommodations in Reading (uPAR)
ION
2
Ion Online Maze Delivery
Four Steps to Logging into ION
State Testing
4
State Testing, OSAS (formerly known as SBAC/OAKS/ELPA) Setup - Best Practices
Allow Microphone for OSAS Secure Browser on Mac computers that run Apple latest macOS
Preventing iTunes Helper App pop-up during SBAC testing (including ELPA 21)
Smart Punctuation - "straight apostrophes" for OSAS testing
Blackboard
Mass Communication
0
Canvas
General
49
CANVAS TRAINING - Beyond the Basics
Combining ("Cross Listing") Course Cards
How to Have Announcements Appear on your Homepage
When to Use Groups or Sections
PearDeck Integration with Canvas
See all 49 articles
Grade Book
21
Supporting Students Past Term End Dates in Canvas
Canvas: Export Grades
Canvas Grade Book: Excusing Assignments for New Students
Canvas: Viewing Dropped Students in Your Grade Book
Synergy Grade Book → Canvas Grade Book Cross Reference
See all 21 articles
Chromebook
General
9
New to Chromebooks?
Basic Chromebook Use
Enterprise Enrollment for Chromebook
Getting Started With WeVideo
How to use Bookshare content on a Chromebook with Read and Write for Google
See all 9 articles
Accessibility
0
Copiers
General
12
Konica Copier Setup Instructions
Scanning to Email from Kyocera copiers
Papercut Sign In
Print to PaperCut Copiers
PaperCut: Authenticating Badge and Swipe Setup
See all 12 articles
Data Privacy Agreement
General
0
General
FAQ
24
How Do I Post School Announcements Using a Chromebox and Digital Display?
Generating QR Codes
TTSD YouTube Channel
Adobe Acrobat Reader
Webstore Login Failure Fix
See all 24 articles
Getting Started
22
Accessing Think Central
Requesting a Resource for Student/Staff Use
McGraw Hill History Curriculum
PocketLab One
Setting Up a School Twitter Account
See all 22 articles
FS Search Test
1
Sandbank
Assistive Technology
7
Assistive Technology Resources (updated Spring 2025)
Accessible Educational Material (AEM) with Assistive Technology
01 Website Accessibility
02 Website Accessibility on the District Website
03 Digital Accessibility for Communication
See all 7 articles
Google (Email, Drive, Meet, Calendar, etc.)
Calendar
2
Turning on Email Notifications for Calendar Events
Accessing Resource Calendars
Docs
2
Google Slides and Docs: How to Add Alt Text to Images
Using Comments and Suggested Edits in Google Doc
Drive
1
Transfer Your Content ("Takeout")
Gmail
14
Voice Mail Messages in email
Email: How to Set Gmail as Your Browser's Default Email Client for Mailto Links
Email Spam and Phishing
Google Apps Name Changes
Automatically forward incoming emails to another account
See all 14 articles
Meet
25
Troubleshooting Google Meets
Quick Access in Google Meets
Jamboard: How to use in Google Meet
Document Camera Alternatives for Google Meet
Jamboard: Use Google Slides to create Jams
See all 25 articles
Sheets
0
Slides
0
General
4
Read & write for Google: How to Change Languages
Google Classroom Overview
Transfer Ownership of Google Files
Google Classroom - Invite Students to Your Class
Chrome
2
How to Pin a Chrome Extension
Using Star Online REEL
Infinite Visions
TCM
0
IVEE
10
IVEE: Accessing local drives when logged into Infinite Visions (Mac)
IVEE: Accessing local drives when logged into Infinite Visions - Windows PC
How to Install Infinite Visions on Mac Devices
How to Install Infinite Visions on PC Devices
How to Assign a Default Printer for Infinite Visions
See all 10 articles
Internet Filter
General
4
Elementary Internet Filter Rules
Middle School Internet Filter Rules
High School Internet Filter Rules
Student Internet Filter Restrictions - 1st Week of School
iPad
Accessibility
6
Turning on Text to Speech
Eye Tracking Device with iPad
Text to Speech - iPad Accessibility for ALL
Color Accessibilities on iPad
iPad Zoom Accessibilities
See all 6 articles
General
39
IOS: Forgotten Passcode or Device Disabled
Increase Battery Life of iOS Devices
Update Your iPad iOS Software
Set Up a New TTSD iPad
How to enable iPad spoken content settings
See all 39 articles
JAMF Teacher
5
JAMF Teacher vs Apple Classroom
Jamf Teacher
JAMF Teacher - Elementary Lesson URLs & Tips
JAMF Teacher - Middle School Lesson URLs
Create and Start Lessons in Jamf Teacher
Language Support
Translation Tips
0
Mac
General
12
Adware Removal Instructions for Mac
How to type Spanish accents on a Mac keyboard
Install Cisco AnyConnect VPN for Mac Devices
SiriNCService error
Save a Fillable PDF as a Standard PDF (Mac)
See all 12 articles
macOS
7
How To Mirror Your iPad or Mac Screen on Your AppleTV
Resize Image on Mac OS X
User-initiated enrollment for Mac computers into JAMF
macOS Code Names
Teacher MacBook's not recognizing external DVD players with Big Sur OS.
See all 7 articles
Network
General
5
TTSD Guest Wireless
How to Delete TTSD-Guest Wireless
Setup Cisco Anywhere Connect VPN
Troubleshoot Dropped Wireless Network on Mac Computers
Getting the MAC Address for Cell Phones and Tablets so that they can be Added to the TTSD Wireless Network
ParentSquare
General
14
ParentSquare Attendance Messaging
ParentSquare - Office Staff Tips
ParentSquare Teacher Training 101
ParentSquare (School) Admin Training 101
ParentSquare (School) Admin Training 102
See all 14 articles
StudentSquare
1
StudentSquare Introduction Video
Phones
General
1
Android Email: Password Expired
Cisco VoIP
5
Set an "Away" Message for the Summer
Quick Reference PDF
Voicemail Reference Sheet
Jabber sound and mic settings
Cisco Jabber Transferring calls
Onboarding @ TTSD
General
5
What items do I have checked out? Check Destiny...
Install Cisco Jabber for WINDOWS Desktop/Laptop
Install Cisco Jabber for MAC Desktop/Laptop
AESOP Absence System - Guide For Employees
AESOP Absence System - Guide For Substitutes
Printers
General
8
Adding a new printer on a Mac computer
Printing to Kyocera Copiers
Fixing errors when users printing to HP networked printers
Adding Hibbard Printers on Windows
Printing to Sharp copier
See all 8 articles
Projectors
General
6
Projector connection using a network connection
Epson Projector Displays Solid Color Tint
Epson Projector Only Displays Background Picture
Cleaning Your Epson Projector's Air Filter
Screen mirroring through Apple TV showing only a quarter size screen
See all 6 articles
Software/Apps
iPad Apps
6
iOS: How to use the Voice Dream Scanner App
Buying Macbook/iPad Apps in Bulk
Restore Notability Data from Google Drive to Notability App
iTunes / Apple ID: Creating an iTunes Account Without a Credit Card
Apple Classroom
See all 6 articles
macOS
3
Setting Excel as the Default Application for CSV files
Using Rhino 7 Cloud
Fix trial version error for Adobe software
Windows
0
General
33
Clearing Your Web Browser Cache
DocuSign: Just Enough to be Dangerous
Using Texthelp "Read & Write" Extension to Edit PDFs
Using Kami to edit PDFs
Read & Write Toolbar Restriction for Quizzes & Tests
See all 33 articles
Seesaw
4
Seesaw: How to add Activity to Tigard Library
Seesaw: How to use Activities from the Community or District Library
Digital Leadership With Bean in Seesaw, Grades K-3
Oracy: Using Seesaw to Talk about Data
Edgenuity
1
Edgenuity Courseware - Getting Started for Teachers (DRAFT)
Parent Square
2
ParentSquare - Training Site
ParentSquare Roles
Securedocs
4
SecureDocs - What is SecureDocs?
SecureDocs - How to Send a Secure Email Using SecureDocs
SecureDocs - How to See if Someone Received Your Message and Downloaded the File
SecureDocs - Receive a Document Securely
Synergy
General
3
Key to Student Notification Icons
Synergy: Requesting Accounts for Student Teachers & Interns
Synergy Login - 2 Factor/Multifactor Authentication (for TTSD Partners)
Elementary Report Cards
9
Entering Grades By Student
Elementary - Entering Grades By Class
Using The Elementary Report Card Comment Bank
Posting Marks - Music, PE, and ELL
Spanish Report Card
See all 9 articles
Grade Book
20
Setting a Custom Grade Scale
Printing a Blank Grade Book
Students are not Sorting Properly
Changing How Assignments and Standards are Presented
Assigning Modified Marks (AM, BM, CM etc) To Individual Students
See all 20 articles
ParentVUE/StudentVUE
7
Activating Your ParentVUE Account
ParentVUE: Helping Parents with Account Issues
Log a Student in to StudentVUE
Downloading and logging into the mobile app
Generating ParentVUE Activation Letters
See all 7 articles
TeacherVUE
15
Working with Seating Charts
Looking at Attendance Information
Using Synergy Mail in TeacherVUE
How can Teachers Look at StudentVUE?
21st Century Skills Survey
See all 15 articles
Secondary Report Cards
2
Posting Grades for Middle and High School Classes
TeacherVUE: Printing Posted Grades & Comments
SIS
11
Synergy Attendance Screens & Reports (Secondary)
Chronic Absences
Printing Labels in Microsoft Word for Mac Using Data Exported From Synergy
Running a Report for an Ad Hoc List
Printing Mailing Labels
See all 11 articles
Windows
General
10
Windows 10 Adjustments
Cisco AnyConnect VPN Installation Instructions for PC Devices
How to Map a Network Drive Folder to a PC Device
Internet Explorer Compatibility View
ZoomIt for Windows
See all 10 articles